New and Improved(?)

Now when you use the "Request Item" feature in the 5-College Catalog you will see this...

Now students can either use their barcode on their ID or use their Net ID and Password.  To use their Net ID they just need to choose the Login via UMass-Amherst.  Either way they will still need to logoff!

Requesting Items...

from this Library or the other 5 College Libraries takes 2-3 business days. There are never deliveries on the weekends or on holidays. They will get an email notice when the item is ready for pick-up. To pick up items patrons go to the Circ/Reserves Desk in the LC.

When you request a book for someone, after 2-3 business days where do they pick it up? How would they be notified about the books arrival? -Jackie

The patron (a term I use to refer to a person using the Library) can pick the requested item up at the hold shelf on the Lower Level then check the book out at the LC Desk. They do get a notice via email when the item comes in. Whatever email the the library has on file will be the one used, usually for most UMass people that is their UMass Email.

For some reason I could not request a book from Amherst College?

Lets review how to request a book in the catalog just to make sure that everyone knows how to do it correctly. When you are in the catalog and you see a book that you want, on the page that lists the call number and availability you will see the "Request Item" option towards the top on the left. Click on this and enter your email and password log in.

With that said there are some things that the other 5 College Libraries will not lend. I know that Periodicals, some college's CDs, some college's Art books, and some other items will not circulate. That could be a reason the request would not go through.

How do you request books online?

To request books online you first need to search for a book in the online card catalog. When you search you will get a list of results, click on the option that you want. Then click on "CLICK HERE FOR ALL CALL NUMBERS AND ITEM AVAILABILITY". On that page at the top you will see a star with the wording "Request Item" next to it. Click on that. From there a student will want to put in their NetID.

*Everyone who reads this should make sure they know how to do this. If you can't find it please let me know!*

How do you request books online?

To request books online you first need to search for a book in the online card catalog. When you search you will get a list of results, click on the option that you want. As you pick the item you want you will get to the place that says "CLICK HERE FOR CALL NUMBERS AND ITEM AVAILABILITY", click on this. At the next screen you will see the option to "Request Item" it will be towards the top on the left. Click on this option. *Everyone who reads this should make sure they know how to do this. If you can't find it please let me know!*

Do you know if patrons can find a book via "Search 4 College" and then request the item from home?

Yes, a patron can actually request a book anywhere in the world as long as they have their NetID. It will arrive from the 5 College Libraries to the UMass Library in 2-3 business days. They can pick up requested items off the hold shelf and check them out at the LC Desk. If the library has their email address they will be notified via email when it has come in for pick up.