****New Changes****

We now have two new updated UCard Machines!  They take both the old and new UCard.  Both machines are located on the Lower Level.  One replaced the original machine and the other is on the left pillar at the bottom of the stairs, the staircase furthest from the Info Desk.  (The machine located on 5 has been removed.)

Just a reminder about UCard machines.  You can purchase a Guest UCard as well as add money to a regular UCard from this machine.  It only takes cash and does not give change!

The old machines were called Value Transfer Stations, these new machines are called CBord Value Ports. 

Where are the UCard Value Transfer Stations on campus?

They are located on the Lower Level of the W.E.B. Du Bois Library, Science and Engineering Library, Campus Center Concourse, and the Hampden Convenience Store.

Can a patron purchase a Guest UCArd from the vending machine using a debit card? -D.J.

No, the Guest UCard machines located in the Learning Commons only accepts bills. It does NOT accept coins, credit or debit.

Is there another UCard or Guest UCard machine in the building aside from the one on the main floor?

No we only have the machine located on the Lower Level. There is also one located in the Campus Center between the UStore and the Information Desk. They can also use a credit card to put more money on their UCard online.

Someone had a problem with the UCard she purchased, where should I have sent her?

If someone has a problem with the UCard machine you should send them to the Learning Commons and Technical Support Desk. They will call the UCard Office for the patron and try to fix the problem without the person having to go to the office in Whitmore if they can.

Is there somewhere in the Library that you can directly put money on your UCard, or do we just have the guest card machines located on Main?

The UCard machine that is on the Lower Level of the Library (aka Learning Commons) can be used for both. You can purchase a Guest UCard from the machine but it can also be used to add money to your UCard (staff or student) or Guest UCard. You can use it just to get a balance on your account too.  Don't forget though it does not give change! What you put in the machine is what you get. It only takes cash, no coin or credit card.

Are there Guest Print Cards if a UCard is lost?

Yes!!! You can ONLY print or copy in this building with a UCard or Guest Card. If a patron does not have a UCard but needs to print they can purchase a Guest UCard from a vending machine in the Learning Commons. If the person needs help they can ask at the LC Desk downstairs.