When you request a book for someone, after 2-3 business days where do they pick it up? How would they be notified about the books arrival? -Jackie

The patron (a term I use to refer to a person using the Library) can pick the requested item up at the hold shelf on the Lower Level then check the book out at the LC Desk. They do get a notice via email when the item comes in. Whatever email the the library has on file will be the one used, usually for most UMass people that is their UMass Email.