Events for the week of March 12th through the 18th
Name of Event: Info Lit Meeting and Webinar
Location: Room 2601
Date and Time: March13th, 12:30pm-4pm
Name of Event: CESL Staff Meeting
Location: Room 1320
Date and Time: March 14th, 1pm-2:30pm
Name of Event: OCLC Presentation
Location: Room 2601
Date and Time: March 15th, 10am-11am
Name of Event: ALA Techsource Webinars
Location: Room 2601
Date and Time: March 15th, 2pm-4pm
Location: Room 2601
Date and Time: March13th, 12:30pm-4pm
Name of Event: CESL Staff Meeting
Location: Room 1320
Date and Time: March 14th, 1pm-2:30pm
Name of Event: OCLC Presentation
Location: Room 2601
Date and Time: March 15th, 10am-11am
Name of Event: ALA Techsource Webinars
Location: Room 2601
Date and Time: March 15th, 2pm-4pm
Events for the week of March 5th through the 11th
Name of Event: James Early Invited Speaker
Location: 26th Floor
Date and Time: March 5th, 4pm-6pm
Name of Event: Writing Center Staff Workshop
Location: Room 1320
Date and Time: March 5th, 3pm-5pm
Name of Event: Critical Conversation in Teaching and Learning
Location: Room 2601
Date and Time: March 7th, 11:30am-2pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: March 8th, noon-1:30pm
Name of Event: ALA Techsource Webinars
Location: Room 2601
Date and Time: March 8th, 2pm-4pm
Name of Event: Copyright & Faculty Rights, Sessions II
Location: Room 2601
Date and Time: March 9th, 1pm-3:30pm
Location: 26th Floor
Date and Time: March 5th, 4pm-6pm
Name of Event: Writing Center Staff Workshop
Location: Room 1320
Date and Time: March 5th, 3pm-5pm
Name of Event: Critical Conversation in Teaching and Learning
Location: Room 2601
Date and Time: March 7th, 11:30am-2pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: March 8th, noon-1:30pm
Name of Event: ALA Techsource Webinars
Location: Room 2601
Date and Time: March 8th, 2pm-4pm
Name of Event: Copyright & Faculty Rights, Sessions II
Location: Room 2601
Date and Time: March 9th, 1pm-3:30pm
Sarah Hutton...
will be meeting two students at the Info Desk on Monday, March 5th, at 11am in regards to a scanning project.
Keeping Track of Reference Questions
From March 3rd through March 9th we will be keeping track of the Reference questions that we answer. If you record a Reference question in the online statistics, please right down some information about the question. You don't need to put the specific book you looked up but just something about what you did. Examples: Showed someone how to look up a book. Showed someone how to look up Reserves. Showed someone how to request a book.
If you have any questions please let me know!
If you have any questions please let me know!
Chinese Tutoring
They offer Chinese Tutoring on the 22nd Floor, Monday through Friday. If the patron goes in to the East Asian Reference Collection, they need to go through the door on the right. It will be the room straight ahead in that hallway.
Events for the week of February 27th through March 4th
Name of Event: UMass Night Out - Get Your Game On
Location: Room: Learning Commons, North End
Date and Time: March 1st and 2nd, 10pm-2am
Name of Event: Copyright & Faculty Rights, Session 1
Location: Room 2601
Date and Time: March 2nd, 1pm-3:30pm
Location: Room: Learning Commons, North End
Date and Time: March 1st and 2nd, 10pm-2am
Name of Event: Copyright & Faculty Rights, Session 1
Location: Room 2601
Date and Time: March 2nd, 1pm-3:30pm
Where does someone get help formatting their Disseration and Theses?
They can get help at the Graduate Office, located in 534 Goodell. They are open 8:30am-5pm, Monday through Friday.
There is also a manual online that can be found HERE!
There is also a manual online that can be found HERE!
Events for the week of February 20th through the 26th
Name of Event: LibAnswers/LibAnalytics Demonstration
Location: Room 2601
Date and Time: February 21st, 12:45pm-2pm
Name of Event: ALA Brown Bag
Location: Room 2601
Date and Time: February 23rd, 11:45am-1:30pm
Name of Event:18th Annual Du Bois Lecture
Location: Cape Cod Lounge, Student Union
Date and Time: February 23rd 4:30pm
Name of Event: Du Bois Dinner
Location: Room 2601
Date and Time: February 23rd, 6pm-9pm
Name of Event: Faculty Writing Retreat
Location: 26th Floor
Date and Time: February 24th, 9am-5pm
Name of Event: Writing Center Staff Workshop
Location: Room 1320
Date and Time: February 26th, 12:30pm-2pm
Location: Room 2601
Date and Time: February 21st, 12:45pm-2pm
Name of Event: ALA Brown Bag
Location: Room 2601
Date and Time: February 23rd, 11:45am-1:30pm
Name of Event:18th Annual Du Bois Lecture
Location: Cape Cod Lounge, Student Union
Date and Time: February 23rd 4:30pm
Name of Event: Du Bois Dinner
Location: Room 2601
Date and Time: February 23rd, 6pm-9pm
Name of Event: Faculty Writing Retreat
Location: 26th Floor
Date and Time: February 24th, 9am-5pm
Name of Event: Writing Center Staff Workshop
Location: Room 1320
Date and Time: February 26th, 12:30pm-2pm
Presidents' Day Closings
These are the departments/service points that are closed on Presidents' Day!
Academic Advising Link
Global Education Office at the Academic Advising Link
Interlibrary Loan Office (pick-ups and returns in Circ/Reserves Desk are available)
Learning Resource Center (Tutoring)
Maps Collection
Study Abroad Advising at the Academic Advising Link
Writing Center
Academic Advising Link
Global Education Office at the Academic Advising Link
Interlibrary Loan Office (pick-ups and returns in Circ/Reserves Desk are available)
Learning Resource Center (Tutoring)
Maps Collection
Study Abroad Advising at the Academic Advising Link
Writing Center
Is it possible for a UMass student to access e-books from other UMass schools (like Lowell)?
They could access the e-books if they go to Lowell or another UMass library to view them. However they can't view them remotely.
This is similar to e-books in the 5 College Catalog. You (UMass student) could go to Amherst to view an e-book but you can't do it remotely.
This is similar to e-books in the 5 College Catalog. You (UMass student) could go to Amherst to view an e-book but you can't do it remotely.
Lockers
Lockers are now only on Floors 2 and 3. The keys for the lockers can still be picked up at the Circ/Reserves Desk.
Events for the week of February 13th through the 19th
Name of Event: Writing Center Staff Workshop
Location: Room 1320
Date and Time: February 10th, 2pm-3pm
Name of Event: Surprise Break
Location: Room 1320
Date and Time: February 14th, 2:15pm-2:45pm
Name of Event: Faculty Engaged Practice Group
Location: Room 1302
Date and Time: February 16th, 2:30pm-4:30pm
Name of Event: STPEC Housing Organizing Summit
Location: Room 1320
Date and Time: February 17th, 10:30am-3pm
Location: Room 1320
Date and Time: February 10th, 2pm-3pm
Name of Event: Surprise Break
Location: Room 1320
Date and Time: February 14th, 2:15pm-2:45pm
Name of Event: Faculty Engaged Practice Group
Location: Room 1302
Date and Time: February 16th, 2:30pm-4:30pm
Name of Event: STPEC Housing Organizing Summit
Location: Room 1320
Date and Time: February 17th, 10:30am-3pm
Presidents' Day
President's Day is Monday, February 20th this year. If you normally work on a Monday please let me know if you will NOT be coming in for your normal shift. If you could also let me know if you would be willing to work more hours on that day or cover if you don't normally work that day.
Also for the weekend (Saturday and Sunday) people, if you are NOT going to come in for your shift please let me know too.
The class schedule for this week will not be effected by this holiday.
Also for the weekend (Saturday and Sunday) people, if you are NOT going to come in for your shift please let me know too.
The class schedule for this week will not be effected by this holiday.
Sarah Hutton to...
give tours for the Athletic Department today, 2/10. She is not yet sure of the times or size of the groups. So if they arrive before her just give her a call.
Info Desk Blog Remodel
In addition to that I also added a search box over the Labels section. Try it out and see if you like it and feel free to let me know what you think! I may also try and add a few gadgets that may be helpful. Your feedback is always appreciated.
ACO Binder at Info Desk
The 4th floor has given permission for the sorority of Alpha Chi Omega to leave a binder at the Info Desk. (It is for the sisters to record the time they are in the library.) I will keep it on the desk where the stapler is. However we are not responsible for this binder! So do not feel you need to watch it or keep an eye on it.
Closing Time
The Building Operations Desk is in charge of closing the building. To alert patrons that the building is closing they use a bell system.
30 minutes before = 1 long bell
15 minutes before = 2 long bells
5 minutes before = 3 long bells
Closing = 1 extremely long bell!!!
They also go through the entire building alerting patrons to the fact that the library is closing.
30 minutes before = 1 long bell
15 minutes before = 2 long bells
5 minutes before = 3 long bells
Closing = 1 extremely long bell!!!
They also go through the entire building alerting patrons to the fact that the library is closing.
Events for the week of February 6th through the 12th
Name of Event: Critical Conversations in Teaching & Learning
Location: Room 2601
Date and Time: February 7th, noon-1:30pm
Name of Event: Athletics Council Meeting
Location: Room 2601
Date and Time: February 10th, 8am-3pm
Location: Room 2601
Date and Time: February 7th, noon-1:30pm
Name of Event: Athletics Council Meeting
Location: Room 2601
Date and Time: February 10th, 8am-3pm
How much is someone charged for a late book?
Click HERE for information regarding book fines, charges, how to pay, etc.
Events for the week of January 30th through February 5th
Name of Event: Development Business Lunch
Location: Room 2601
Date and Time: January 30th, noon-2pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: February 2nd, noon-1:30pm
Name of Event: Reception for Theresa Antonellis Exhibit
Location: Science and Engineering Library
Date and Time: February 2nd, 4pm-6pm
Location: Room 2601
Date and Time: January 30th, noon-2pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: February 2nd, noon-1:30pm
Name of Event: Reception for Theresa Antonellis Exhibit
Location: Science and Engineering Library
Date and Time: February 2nd, 4pm-6pm
Boston Globe Reporter Visit
There will be a reporter from the Boston Globe coming to campus today. She will be visiting the library as well as other campus buildings. Here is the schedule:
Visit to UMass Amherst
Mary Carmichael, Boston Globe Higher Education Reporter
Monday, January 30, 2012
11:30 a.m.
Michael Malone, Vice Chancellor for Research and Engagement
362 Whitmore Administration Building
12:15 p.m.
Lunch
390 Whitmore Administration Building
John Kennedy, Vice Chancellor for University Relations
James Staros, Provost and Senior Vice Chancellor for Academic Affairs
1:30 p.m.
Team-Based Learning Class
Du Bois Library, Room 25
James Staros
Du Bois Library officials
2:00 p.m.
Transforming the UMass Amherst Libraries
Director’s Office, 4th Floor, Du Bois Library
Jay Schafer, Director of Libraries
Robert Cox, Head of Special Collections
3:30 p.m.
Kevin Kelly, Director of Admissions
200 Munson Hall
4:00 p.m.
Campus Tour
Ed Blaguszewski, Executive Director, News and Media Relations
Kevin Kelly, Director of Admissions
5:00 p.m.
Wrap-up session
200 Munson Hall
Ed Blaguszewski
Welcome Back!
Welcome back for Spring 2012!!!
I hope that everyone had a fun and relaxing winter break!
I hope that everyone had a fun and relaxing winter break!
A great place to start is with the rules. These are RULES and NOT SUGGESTIONS. Failure to follow these rules will lead to oral warnings, written warnings, or termination. So please read carefully and let me know if you have any questions. It is your responsibility to read and know these rules. I have also made slight changes so even if you have read these many times before please read them again.
****Info Desk Rules!****
1. Look up often and smile! If your head is down and you are too busy with your own work, patrons may not feel comfortable interrupting you. Getting to do homework and look at things online is a privilege. If you can't look up often because you are too engrossed in activities on the computer you will not be allowed to do them. Remember your number one job is to help people! Also ask patrons if they need help, if you see someone wandering around looking lost ask them if they need help.
2. KEEP CONVERSATIONS WITH FRIENDS SHORT - I understand that you will frequently come across friends coming in to the Library. I do not mind you talking for a minute or two but you must keep friends moving. Your number one job is to help patrons and patrons have no idea that the person you are talking to is your friend. ABSOLUTELY NO FRIENDS ARE TO EVER COME BEHIND THE DESK!
3. READ THIS BLOG FIRST THING EVERY SHIFT - I can not stress this enough! It is your responsibility to know of any changes or events that are happening. You must read it from the last time you read it. This MUST be done before Facebook, email, homework, you get the idea.
4. Email. For this job you need to check your email. Usually if I send an email I need to hear back soon so please get back to me A.S.A.P.
5. Swiping. Once you are relieved from your shift you must swipe out. Sometimes I will see that people overlap for 15 minutes. This should almost never happen unless work related. If you want to say a few words to your fellow coworker that is fine but you must swipe out first.
6. Laptops, Headphones, and Cellphones are not allowed at the desk. These devices should be shut off and put away, end of story. This includes text messaging!
7. The Info Desk PC. You should never download or save anything to this PC. If you need to temporarily save a document that is fine but then delete it before you leave for your shift. I will remove anything I find on the PC that does not belong there. Also do not alter or save your own personal information on any of the web browsers!
8. Do not be late! If you are going to be more than 5 minutes late or out sick please call or text my cell phone. I will email you all this number. If you are working weekend hours you will want to call the Building Operations Desk at 413-577-0840. Do NOT call my cell phone for the weekend shifts.
9. Do not use the Information Desk phone for personal calls unless you get permission from me.
10. If you get a question that you can not answer please record it in the Information Desk Manual. I will then take the questions and answer them for you. Check the blog for answers to your questions. READ ALL questions and answers so you are prepared if you ever get the same question someone else did. Never guess when answering a question!!! Please refer the patron to a desk you think may know and then write the question down in the book so that you will know the answer for the next time. You can also try calling me at my work phone and I may know the answer.
11. No Food! You are not allowed to eat at the Information Desk. You can have beverages if they have a cover or twist top.
12. Make sure you sign in and out for every shift in the "Info Desk Book."
13. Do not hold anything for anyone at the desk*. People sometimes ask that you hold something for them or for a friend who will come by and pick it up. You don't want to be responsible for some one's stuff. They could say that there was something valuable in it when they left it with you. You could also leave and forget to tell the person that relieves you who may think it is something to throw away. Protect yourself and say no! Always let them know that there are lockers that they can store there stuff away on the 2nd, 3rd, 7th and 10th Floors. They get the key from Reserves on the 3rd Floor with a valid UCard.
*The only exception to this rule is is they say they work here or if they are dropping something off for someone who works here. If something gets dropped off at the desk call me or send me an email and I will take care of it.
Note: Don't forget that there are staff coming in and leaving often through the entrance. They do take note of the Information Desk staff and notify me when they see something they feel is inappropriate behavior.
****Things you need to know!****
I changed the password for the Info Desk PC. Please make sure that I show you where it is kept even if you are not an opener just in case you ever need to log back in.
Don't forget to check out all of the tours on the Training/Manual Blog as a refresher! You are responsible for knowing what is there!
If you have any questions about any of this information please let me know! And lets have another great semester!
****Info Desk Rules!****
1. Look up often and smile! If your head is down and you are too busy with your own work, patrons may not feel comfortable interrupting you. Getting to do homework and look at things online is a privilege. If you can't look up often because you are too engrossed in activities on the computer you will not be allowed to do them. Remember your number one job is to help people! Also ask patrons if they need help, if you see someone wandering around looking lost ask them if they need help.
2. KEEP CONVERSATIONS WITH FRIENDS SHORT - I understand that you will frequently come across friends coming in to the Library. I do not mind you talking for a minute or two but you must keep friends moving. Your number one job is to help patrons and patrons have no idea that the person you are talking to is your friend. ABSOLUTELY NO FRIENDS ARE TO EVER COME BEHIND THE DESK!
3. READ THIS BLOG FIRST THING EVERY SHIFT - I can not stress this enough! It is your responsibility to know of any changes or events that are happening. You must read it from the last time you read it. This MUST be done before Facebook, email, homework, you get the idea.
4. Email. For this job you need to check your email. Usually if I send an email I need to hear back soon so please get back to me A.S.A.P.
5. Swiping. Once you are relieved from your shift you must swipe out. Sometimes I will see that people overlap for 15 minutes. This should almost never happen unless work related. If you want to say a few words to your fellow coworker that is fine but you must swipe out first.
6. Laptops, Headphones, and Cellphones are not allowed at the desk. These devices should be shut off and put away, end of story. This includes text messaging!
7. The Info Desk PC. You should never download or save anything to this PC. If you need to temporarily save a document that is fine but then delete it before you leave for your shift. I will remove anything I find on the PC that does not belong there. Also do not alter or save your own personal information on any of the web browsers!
8. Do not be late! If you are going to be more than 5 minutes late or out sick please call or text my cell phone. I will email you all this number. If you are working weekend hours you will want to call the Building Operations Desk at 413-577-0840. Do NOT call my cell phone for the weekend shifts.
9. Do not use the Information Desk phone for personal calls unless you get permission from me.
10. If you get a question that you can not answer please record it in the Information Desk Manual. I will then take the questions and answer them for you. Check the blog for answers to your questions. READ ALL questions and answers so you are prepared if you ever get the same question someone else did. Never guess when answering a question!!! Please refer the patron to a desk you think may know and then write the question down in the book so that you will know the answer for the next time. You can also try calling me at my work phone and I may know the answer.
11. No Food! You are not allowed to eat at the Information Desk. You can have beverages if they have a cover or twist top.
12. Make sure you sign in and out for every shift in the "Info Desk Book."
13. Do not hold anything for anyone at the desk*. People sometimes ask that you hold something for them or for a friend who will come by and pick it up. You don't want to be responsible for some one's stuff. They could say that there was something valuable in it when they left it with you. You could also leave and forget to tell the person that relieves you who may think it is something to throw away. Protect yourself and say no! Always let them know that there are lockers that they can store there stuff away on the 2nd, 3rd, 7th and 10th Floors. They get the key from Reserves on the 3rd Floor with a valid UCard.
*The only exception to this rule is is they say they work here or if they are dropping something off for someone who works here. If something gets dropped off at the desk call me or send me an email and I will take care of it.
Note: Don't forget that there are staff coming in and leaving often through the entrance. They do take note of the Information Desk staff and notify me when they see something they feel is inappropriate behavior.
****Things you need to know!****
I changed the password for the Info Desk PC. Please make sure that I show you where it is kept even if you are not an opener just in case you ever need to log back in.
Don't forget to check out all of the tours on the Training/Manual Blog as a refresher! You are responsible for knowing what is there!
If you have any questions about any of this information please let me know! And lets have another great semester!
Events for the week of January 23rd through the 29th
Name of Event: Working Class Struggles in...
Location: Room 2601
Date and Time: January 25th, noon-3pm
Name of Event: UMass Amherst Writing Center Spring Staff Meeting
Location: Room 1320
Date and Time: January 29th, 11:30am-3:00pm
Location: Room 2601
Date and Time: January 25th, noon-3pm
Name of Event: UMass Amherst Writing Center Spring Staff Meeting
Location: Room 1320
Date and Time: January 29th, 11:30am-3:00pm
Thesis
A thesis is the document that some Master students produce to graduate.
Theses can be found on Floor 20, ranges 103-110.
Patrons can get the exact call number by looking up the theses by title or author in the catalog.
Theses can be found on Floor 20, ranges 103-110.
Patrons can get the exact call number by looking up the theses by title or author in the catalog.
Dissertations
A dissertation is the document that doctorate students must produce to graduate.
Dissertations can be found on Floor 20, ranges 103-110.
Patrons can get the exact call number by looking up the dissertation by title or author in the catalog.
Dissertations can be found on Floor 20, ranges 103-110.
Patrons can get the exact call number by looking up the dissertation by title or author in the catalog.
What number do we call to report stolen items?
If anyone comes to the Information Desk to report that they had something stolen, send them to the Building Operations Desk, they will be able to handle it.
Events for the week of January 9th through the 15th
Name of Event: Library/OIT Get Together
Location: Room 2601
Date and Time: January 12th, 11:30am-12:30pm
Location: Room 2601
Date and Time: January 12th, 11:30am-12:30pm
Diversity Matters
The campus Diversity Matters website can be found HERE. The goal is to put all campus diversity resources in one place.
Events for the week of December 12th through the 18th
Name of Event: S.N.E.T Data Session
Location: Room 2601
Date and Time: December 15th, noon-1pm
Location: Room 2601
Date and Time: December 15th, noon-1pm
Carol Will to meet...
Ms. Preston from Hopkins Academy and her senior English class at the Information Desk. They will be meeting on December 8th at 10:45am. They will also be meeting Terry Warner too.
Advisng Link and IPO in the Learning Commons
The last shift of the semester for Advising is Thursday, December 8th.
The last shift of the semester for the International Programs Office is Friday, December 9th.
The last shift of the semester for the International Programs Office is Friday, December 9th.
Events for the week of December 5th through the 11th
Name of Event: Japan Association of Private University Libraries
Location: Room 2601
Date and Time: December 5th, 11am-noon
Name of Event: Follow-Up Workshops
Location: Room 2601
Date and Time: December 6th, 11:15am-12:30pm
Name of Event: Meditation Group
Location: Room 1320
Date and Time: December 6th, 4:45pm-6:15pm
Name of Event: Surprise Break
Location: Room 1320
Date and Time:December 8th, 1:45pm-2:30pm
Location: Room 2601
Date and Time: December 5th, 11am-noon
Name of Event: Follow-Up Workshops
Location: Room 2601
Date and Time: December 6th, 11:15am-12:30pm
Name of Event: Meditation Group
Location: Room 1320
Date and Time: December 6th, 4:45pm-6:15pm
Name of Event: Surprise Break
Location: Room 1320
Date and Time:December 8th, 1:45pm-2:30pm
Events for the week of November 28th through December 4th
Name of Event: Preparing a Competitive Date Management Plan
Location: Room 2601
Date and Time: November 29th, 2:30pm-4pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: November 30th, noon-1:30pm
Name of Event: Data Management Basics: A Workshop for Graduate Students
Location: Room 2601
Date and Time: December 1st, 1pm-2:30pm
Name of Event: Data Management Basics: A Workshop for Graduate Students
Location: Room 2601
Date and Time: December 1st, 2:30pm-4pm
Name of Event: Campus Planning Discussion with Lowell
Location: Room 2601
Date and Time: December 2nd, 10:30am-2:30pm
Name of Event: Deleuze and Computers
Location: Room 2601
Date and Time: December 2nd, 4:30pm-6:30pm
Location: Room 2601
Date and Time: November 29th, 2:30pm-4pm
Name of Event: RLC Meeting
Location: Room 2601
Date and Time: November 30th, noon-1:30pm
Name of Event: Data Management Basics: A Workshop for Graduate Students
Location: Room 2601
Date and Time: December 1st, 1pm-2:30pm
Name of Event: Data Management Basics: A Workshop for Graduate Students
Location: Room 2601
Date and Time: December 1st, 2:30pm-4pm
Name of Event: Campus Planning Discussion with Lowell
Location: Room 2601
Date and Time: December 2nd, 10:30am-2:30pm
Name of Event: Deleuze and Computers
Location: Room 2601
Date and Time: December 2nd, 4:30pm-6:30pm
You make me Proud!
This morning I was talking to a colleague and they commented about how all of the students at the Information Desk are so attentive and welcoming. Thank you all for your hard work, I really appreciate it!
Copier Refund Information
If a patron wants a refund from using one of the copiers they need to ask for the form at either the Building Operation Desk or at the Learning Commons and Technical Support Desk. Then the patron will need to bring the form to the Library Office. The refund will not be immediate as it needs to be reviewed first by Terry Warner.
People coming to meet...
Sarah Hutton at the Info Desk at 11am on 11/21. They are meeting students from the Massachusetts International Academy.
Events for the week of November 21st through the 27th
Name of Event: Kindergarten Field Trip
Location: Room 2601 for lunch
Date and Time: November 21st, 10am-1pm
Name of Event: Follow-up Workshops
Location: Room 2601
Date and Time: November 22nd, 11:15am-12:30pm
Location: Room 2601 for lunch
Date and Time: November 21st, 10am-1pm
Name of Event: Follow-up Workshops
Location: Room 2601
Date and Time: November 22nd, 11:15am-12:30pm
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