When something is turned in to you:
If it does not contain identity (ex: clothing item, cup, sunglasses;) fill out a label, and attach it to the item. Then call a supervisor! We will come and put it in the left hand cabinet.
If it is a U Card, put it in the green U Card box in the right hand cabinet. Let your supervisor know.
If it is a USB or flash drive, fill out the envelope and put it inside and put the envelope in the right hand cabinet. Let your supervisor know.
If it is something containing identity (ex: wallet, passport, phone, license;) CALL your supervisor! Find a receipt. We will notify the patron and put the item in the left hand cabinet.
When someone comes to retrieve their item:
If it is a U Card and we have it, you can match it to them. It is preferable to have another form of ID. If we don't have it, direct them to the U Card Office.
If it is a USB or flash drive, please ask the patron to describe it and where they left it. If we have it you may give it to them.
***For any other item, please call your supervisor to unlock the left hand cabinet to retrieve the item. If your supervisor is unavailable, please call the covering supervisor.
If you have any questions, please feel free to ask! At all times, anything we can do to help our patrons is what we would like to do!
Thank you very much!
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